Fisher & Paykel Cooktop ER31
ER31 can share a label across Fisher & Paykel generations. For your Cooktop (Induction cooktop — fault codes), use this page as orientation, then match the reading to your manual or Product Help entry.
Content status: Verified
What ER31 often looks like on Fisher & Paykel Cooktop appliances, plus safe next steps.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so ER31 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
What this code means
This page provides general guidance while ER31 is matched to Fisher & Paykel docs for the Induction cooktop — fault codes platform. Confirm the label on your rating plate before relying on any interpretation.
Symptoms you may notice
- The induction cooktop display shows ER31 during or after use.
- One or more cooking zones may stop heating, cycle on/off unexpectedly, or refuse to start while ER31 is shown.
- An audible alert or flashing zone indicator may accompany the ER31 display.
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
- Let the cooktop cool fully, then wipe the glass surface clean and dry — spills, moisture, or metal objects near the controls can sometimes affect touch controls.
- Confirm only induction-compatible cookware of a suitable size is centered on the zone.
- Switch the cooktop off at the wall or breaker, wait a few minutes, then restore power and retry once.
- Check that nothing is obstructing the ventilation gap under or around the cooktop.
- Record the full model and serial number from the rating plate.
Important safety warning. Do not open the cooktop body, access wiring or the control/power electronics beneath the glass, or attempt to repair a cracked ceramic/glass surface yourself. If you notice smoke, sparks, arcing, or a burning smell, switch off power at the wall or breaker if safe to do so and call a professional immediately.
When to call a technician
When ER31 keeps coming back on your Fisher & Paykel Cooktop, stop repeating cycles and request a visit from Fisher & Paykel Appliance Repair. We confirm the reading against your exact model before recommending parts.
Frequently asked questions
Confirm power/supply basics from the safe-check list, record the model/serial and a photo of the display, then contact Fisher & Paykel Appliance Repair if the code repeats.
Do not assume shared meanings across product families. Verify the platform on the rating plate first.
Sources & references
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